Amadeus - Introduction

This course provides you with a full introduction to the entire Amadeus system.
It is perfect for a beginner as it gives you 45 hours of training time.

This course includes:

- Airline Reservations
- Automated Fares & Ticketing
- Car Hire & Hotel Reservations

Subjects covered:

 

Training Introduction

Lesson 1101-100-1 — Navigation Tutorial

Rudimentary Technology

Lesson 1101-193-2 — What is a GDS?

How to Operate the Amadeus GDS

System Basics

Lesson 2601-201-1 — What is Amadeus?

Lesson 2601-201-2 — Amadeus GDS Work Environment

Lesson 2601-201-3 — Sign In

Lesson 2601-201-4 — Sign Out

Lesson 2601-201-5 — Encode and Decode

Quiz 2601-201-1 — Questions on the Material

Timetables

Lesson 2601-202-1 — Timetable Displays, Return Timetable Displays

Quiz 2601-202-1 — Questions on the Material

Basic Flight Schedules and Availability

Lesson 2601-203-2 — Flight Availability and Return Availability

Lesson 2601-203-3 — Availability Change Entries

Lesson 2601-203-10 — Flight Schedules

Quiz 2601-203-1 — Questions on the Material

Basic Flight Information

Lesson 2601-204-1 — Basic Flight Information

Quiz 2601-204-1 — Questions on the Material

Basic Flight Reservations

Lesson 2601-205-1 — Flight Reservations from Availability

Quiz 2601-205-1 — Questions on the Material

Basic PNR Concepts

Lesson 2601-206-1 — Basic PNR Retrieval

Lesson 2601-206-2 — Basic PNR Interpretation

Quiz 2601-206-1 — Questions on the Material

Basic PNR Creation

Lesson 2601-207-1 — Required PNR Data

Lesson 2601-207-3 — Create Basic PNRs

Quiz 2601-207-1 — Questions on the Material

Advanced PNR Concepts

Lesson 2601-208-3 — PNRs with Multiple Passenger Names

Lesson 2601-208-4 — PNRs with Remarks, OSI Messages, Addresses

Lesson 2601-208-5 — PNRs with SSR Messages, Frequent Flyer Data, Seating

Lesson 2601-208-6 — PNRs with Child, Infant, Unaccompanied Minor Passenger Data

Quiz 2601-208-1 — Questions on the Material

Advanced PNR Creation

Lesson 2601-209-1 — Multiple Passenger Names

Lesson 2601-209-2 — Child and Infant Names

Lesson 2601-209-3 — Forms of Payment

Lesson 2601-209-4 — Remarks

Lesson 2601-209-5 — Messaging Overview

Lesson 2601-209-6 — OSI Messages

Lesson 2601-209-7 — Service Request SSR Messages

Lesson 2601-209-8 — Frequent Flyer Elements

Lesson 2601-209-9 — Security Information SSR Messages

Lesson 2601-209-10 — Passenger Contact SSR and OSI Messages

Lesson 2601-209-11 — Child Passenger SSR and OSI Messages

Lesson 2601-209-16 — Addresses

Quiz 2601-209-1 — Questions on the Material

Seating

Lesson 2601-210-1 — Seat Maps

Lesson 2601-210-2 — Assign Specific Seats

Lesson 2601-210-3 — Seat Assignment by Area Preference

Quiz 2601-210-1 — Questions on the Material

Itinerary Changes and Cancellations

Lesson 2601-211-1 — Cancellations

Lesson 2601-211-5 — Rebooking Flights with New Booking Code or Date

Quiz 2601-211-1 — Questions on the Material

Passenger Data Changes

Lesson 2601-212-1 — Delete Passenger Data

Lesson 2601-212-2 — Change Passenger Data

Quiz 2601-212-1 — Questions on the Material

Advanced Flight Reservations

Lesson 2601-216-1 — Direct Flight Booking

Lesson 2601-216-8 — ARNK Segments

Quiz 2601-216-1 — Questions on the Material

Basic Airline Fares and Fare Notes

Lesson 2601-301-1 — Airline Fares Overview

Lesson 2601-301-3 — Multi-Airline Fares

Lesson 2601-301-4 — Carrier-Specific Airline Fares

Lesson 2601-301-6 — Basic Airline Fare Qualifiers

Lesson 2601-301-15 — Introduction to Fare Notes

Quiz 2601-301-1 — Questions on the Material

Basic Itinerary Pricing

Lesson 2601-302-1 — Basic Itinerary Pricing

Lesson 2601-302-2 — Best Buy Itinerary Pricing

Lesson 2601-302-3 — Pricing Selection Options

Lesson 2601-302-8 — Stored Fares

Quiz 2601-302-1 — Questions on the Material

Basic Ticketing

Lesson 2601-303-1 — Basic Ticketing

Quiz 2601-303-1 — Questions on the Material

Queues

Lesson 2601-310-1 — Queue Count, Queue Placement

Lesson 2601-310-2 — Queue Access

Quiz 2601-310-1 — Questions on the Material

Reference Systems

Lesson 2601-325-2 — Help System

Lesson 2601-325-3 — The Information System (AIS)

Lesson 2601-325-4 — Miscellaneous Reference Entries

Quiz 2601-325-1 — Questions on the Material

Hotel Reservations

Lesson 2601-401-1 — Hotel Reservations Overview, Hotel Encoding and Decoding

Lesson 2601-401-2 — Hotel Location Lists

Lesson 2601-401-3 — Multi-Property Hotel Availability

Lesson 2601-401-4 — Single-Property Hotel Availability and Hotel Reservations

Lesson 2601-401-8 — Hotel Features and Hotel Pricing

Lesson 2601-401-9 — Hotel Booking Qualifiers

Quiz 2601-401-1 — Questions on the Material

Rental Car Reservations

Lesson 2601-410-1 — Encode/Decode Cars, Vehicle Type Codes

Lesson 2601-410-2 — Car Location Lists

Lesson 2601-410-3 — Multi-Company Car Availability and Rental Car Reservations

Lesson 2601-410-4 — Single-Company Car Availability and Rental Car Reservations

Lesson 2601-410-5 — Single-Company Car Availability from Multi-Company Availability

Lesson 2601-410-6 — Direct Car Availability

Lesson 2601-410-7 — Car Availability Qualifiers

Lesson 2601-410-11 — Car Rate Features and Car Terms

Lesson 2601-410-12 — Rental Car Policies

Quiz 2601-410-1 — Questions on the Material

Final Examinations

Exam 2601-998-1 — Airline Reservations

Exam 2601-998-2 — Fares and Ticketing

Exam 2601-998-3 — Hotel Reservations

Exam 2601-998-4 — Rental Car Reservations

Freeform Emulators

Emulator 2601-999-1 — Selling Platform Connect Emulator

 

Included in this course:

 

• Training account creation
• 6 months access to your training account
• 45 hours allocated time to complete your course within the 6 months access period
• Technical support
• Covers native commands
• PDF workbook
• Exercises in the freeform Amadeus emulator
• Access to huge database of GDS data
• Free certificate upon successful completion of the course*

 

Additional information:

 

• You need more hours to take and pass your course? OTT offers packages of 5 or 10 additional hours that you can buy directly online!
• And if you haven’t finished your course within 6 months? Don’t worry, you can buy an extra 1 months access directly online!
• All the courses and exam are online, there is no software to install, you only need internet access!

 

* We are an approved reseller of the Viasinc GDS training programme and therefore we are authorised to issue certificates of completion. You need to get 85% or more to receive the certificate. Don’t forget that you can take the exam as many times as you need, so long as it is within your available training hours.

Please allow for up to 24 hours after payment to receive your login details