Passenger Service Agent Diploma

Price: £ 149
Duration: n/a

Passenger Service Agent Job


Imagine, a job that offers these incredible benefits: 

    - Great pay and benefits!
    - Meet people of all nationalities!
    - Great career prospects!
    - Free travel perks!


The E-Learn Passenger Service Agent Diploma course consists of 18 separate modules with a test at the end of each module. 

The modules on the Passenger Service Agent course contain information on what you will be typically expected to learn on joining an airline or ground handling agency for the position of Passenger Service Agent. 

All you need to complete the Passenger Service Agent Diploma e-learn course is a computer with internet access. 

Course Benefits

By completing this course, you will not only have an advantage when you start your initial training, but you will also greatly improve your chances of being employed as a Passenger Service Agent. The Passenger Service Agent course has actually been created with our partners such as Emirates. Many students who have completed our course say the confidence gained through completing the course was invaluable when in an interview situation. 

The Passenger Service Agent Diploma lets you gain a deeper knowledge of the role of Passenger Service Agent and it will also be much easier for you to complete the employers' full training programme once you are employed. You can study for the online Passenger Service Agent course at your own pace, online, in the comfort of your own home. Once you complete the course we have an automated application system to help you get an interview as quickly as possible. 

About Careers For Travel courses 

Careers For Travel offers certified e-learn courses for people of all ages, nationalities and abilities who want exciting jobs that pay them to travel the world! 

Our interactive e-learn courses have been designed and created by industry experts and built on our cutting-edge e-learning platforms to provide you with the training, know-how and competitive advantages you need to secure a career in any one of these exciting industries. 

We also give you the flexibility to learn where you want and when you want. All you need is a computer and Internet access. 

Here's what you get instant access to the moment you enroll onto the PSA Diploma e-learn course: 

  • - 18 interactive modules and tests designed to ensure a fun and effective learning experience.
  • - A genuine attractive pass certificate that impresses at interviews, sent to you by airmail.
  • - CV builder for quickly and easily creating highly optimised cruise industry tailored job applications.
  • - Automated job application system that puts your CV directly into the hands of the people who hire.
  • - FREE best-selling 'Get a Cruise Ship Job' guidebook containing hundreds of tips and contact details.
  • - 24/7 life-time access to your course e-learning portal.
  • - Ongoing support and advice from industry experts. 


Lesson Structure

Module 1: The Aviation Industry
Module 2: Types Of Airlines
Module 3: Regulatory Authority
Module 4: Geography
Module 5: Airport Codes
Module 6: Time & Time Zones
Module 7: Aviation Terminology
Module 8: Aircraft Familiarization
Module 9: Theory Of Flight
Module 10: Airport & Ground Procedures
Module 11: Airport Flight Handling Agencies
Module 12: Customer Service
Module 13: Ticketing
Module 14: Passports & Visas
Module 15: Foreign Currency
Module 16: Baggage
Module 17: Airport Security & Emergency
Module 18: Ramp Safety 


At the end of each module there is a self-assessment test designed to ensure that you have fully understood the module content. Your results are calculated and recorded as you move through the course. Your overall score is printed onto your final pass certificate, which is awarded to you at the end of the course.